Groups That Work: Values

October 24, 2019 by C. Scott McMillin

Effective working groups can continue their traditions through surprising changes in location, membership, etc.

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Treatment Plan Redux

September 12, 2016 by C. Scott McMillin

Addiction programs, conversely, targeted elimination or at least substantial reduction in substance use– a narrower goal that permitted greater focus in treatment.

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Creating a Culture of Customer Satisfaction, Part 8

August 3, 2015 by C. Scott McMillin

The best way we’ve found to teach clarity in documentation (and that’s really the goal) is to use real-life examples and ask the group for feedback on the quality of each student’s progress note.

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Creating a Culture of Customer Satisfaction, Part 7

July 27, 2015 by C. Scott McMillin

You’re probably not thinking about the stuff you wrote about today’s middling-good group session as something that could be important when an insurance company reviews the case.

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Creating a Culture of Customer Satisfaction, Part 6

July 20, 2015 by C. Scott McMillin

We’re often in the position of spending more time documenting what we do than in actually doing it.

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Groups That Work: Climate

March 23, 2015 by C. Scott McMillin

When a group has been mired in the hostile or helpless mode, and breaks through into work, you’ll see an almost tangible change in tone.

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Groups That Don’t Work pt 2

February 16, 2015 by C. Scott McMillin

We’ve never seen a group that works, right from its inception. Progress toward work usually involves struggle through one or more of these modes.

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Groups That Don’t Work pt 1

January 29, 2015 by C. Scott McMillin

When a group adopts one of these operating modes permanently, as a primary form of interaction, they end up actively resisting any responsibility for achieving individual and group goals.

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Prognosis

September 4, 2014 by C. Scott McMillin

Patients are often afraid to ask, but when they do, they seem to want the truth.

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Documenting Supervision

July 14, 2014 by C. Scott McMillin

Busy professionals, though, may rely on “taking notes,” and doing the more formal documentation “later, when there’s time.”

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