Hackmail! Protect Your Patient Data

April 18, 2016 by C. Scott McMillin

Once in the system, a hacker can easily move from one area to another– accessing PHI on many other patients.

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It’s Cheaper, But is it Better?

January 25, 2016 by C. Scott McMillin

A former national insurance exec observed that when you work in healthcare management, most of your day is spent looking at columns of numbers.

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Building A Team

January 4, 2016 by C. Scott McMillin

I’ve noticed that managers who had success in other industries have a tendency to view treatment as a form of manufacturing.

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Corporate Blues 2

October 19, 2015 by C. Scott McMillin

Some schedule periodic onsite visits that one wag compared to a pterodactyl circling overhead screaming at the ground before flying off again.

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Managing Rehab Program Census

September 28, 2015 by C. Scott McMillin

Many years ago, when I was a young Executive Director, one of the hospital VPs wandered down to my office to inquire about the census. It (continued…)

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What Makes a Successful Treatment Program

January 5, 2015 by C. Scott McMillin

Lose the community’s confidence in our ability to provide a safe, secure environment for their loved ones, and it’s over.

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Ten Steps to a Strategic Plan

December 22, 2014 by C. Scott McMillin

“I don’t know why we bother. Hardly any of the stuff we predict ever comes to pass.”

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Social Networking and Recovery Services

August 7, 2013 by Cecile

Social networking speech is protected, in the United States at least, by the same Constitution that protects other forms of speech.

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Surviving Program Surveys

May 6, 2013 by C. Scott McMillin

The most common error is to assume your program is running pretty well and will therefore get a good result on the survey.

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Building an Ethical Culture

January 28, 2013 by C. Scott McMillin

“If my intentions are good,” they think to themselves, “how can my actions be unprofessional?”

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