In their eagerness to reduce the size of government, states have stripped away staff who would otherwise make onsite visits to ensure compliance.
Once in the system, a hacker can easily move from one area to another– accessing PHI on many other patients.
A former national insurance exec observed that when you work in healthcare management, most of your day is spent looking at columns of numbers.
I’ve noticed that managers who had success in other industries have a tendency to view treatment as a form of manufacturing.
Some schedule periodic onsite visits that one wag compared to a pterodactyl circling overhead screaming at the ground before flying off again.
Many years ago, when I was a young Executive Director, one of the hospital VPs wandered down to my office to inquire about the census. It (continued…)
The traits we should be looking for may be missing from (or underemphasized in) the job description.
This is not about results. It’s about attention. Our clients want to feel as if somebody’s actually listening to them.
Lose the community’s confidence in our ability to provide a safe, secure environment for their loved ones, and it’s over.