Customer Satisfaction: Group vs. Individual
This is not about results. It’s about attention. Our clients want to feel as if somebody’s actually listening to them.
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Author: C. Scott McMillin
Solid at the Core
When you give in to panic, you find yourself with two problems rather than one: The thing that’s scaring you, and the fact that you’re panicky and can’t reason clearly.
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The NFL’s Incentive to Addiction
It’s not hard to see how the combination could result in retirees with serious, life threatening drug problems.
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Intrusive Thoughts
In most cases, the intrusive thoughts associated with addiction (cravings, disturbing images, etc) go away during the course of recovery.
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The Monitoring Model
We spend a great deal of time in treatment seeking to increase patient motivation, but these programs do not rely on a motivated patient.
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