Legalize Synthetics?
As far as funds for prevention and treatment, we can look to our experience with problem gambling. Most states where gaming is legal have turned out to be pretty stingy.
Read More
Author: C. Scott McMillin
Creating a Culture of Customer Satisfaction, Part 2
If the program leadership values good communication, then the program staff will follow along.
Read More
Creating a Culture of Customer Satisfaction, Part 1
The traits we should be looking for may be missing from (or underemphasized in) the job description.
Read More
Insomnia: The Medication Dilemma
Insomnia is at the top of the list of common problems for both active addicts and the newly recovering, and sleeping meds can pose risks.
Read More
Customer Satisfaction: Group vs. Individual
This is not about results. It’s about attention. Our clients want to feel as if somebody’s actually listening to them.
Read More