I Think Maybe I Made a Mistake
The previous director is suddenly… nowhere to be found.
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Posted by C. Scott McMillin | Nov 8, 2011 | Addiction Clinicians, Programs | 0 |
The previous director is suddenly… nowhere to be found.
Read MorePosted by C. Scott McMillin | Nov 7, 2011 | Programs | 0 |
It requires a certain personality type – patient, reassuring, unpressuring – to engender trust and establish this sort of relationship in a business context.
Read MorePosted by C. Scott McMillin | Nov 6, 2011 | Programs | 0 |
A government or insurance buyer needs to make certain that a provider offers a particular service and meets particular standards of performance. They won’t necessarily require you to exceed those standards, or provide extras. They understand that we get what we pay for.
Read MorePosted by C. Scott McMillin | Nov 5, 2011 | Programs | 0 |
Addiction treatment is never just a business. It’s a public trust. Our goal must be to fulfill that trust by providing the very best service we can to the people who need it. That doesn’t mean we can’t do very well from a business perspective.
Read MorePosted by C. Scott McMillin | Nov 4, 2011 | Programs | 0 |
Even among programs with a fine clinical program, dedicated staff, good administration, some are more successful at attracting customers than others. Marketing offers a key to understanding why.
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