Avoid accusations, threats, self-pity, bringing up old resentments, etc.
We need the knowledge and skill to evaluate claims of effectiveness as medical treatments– for instance, to determine whether the research that supports that claim is solid, or if it’s unreliable.Read More
The telephone represents a sort of middle ground. You may not be able to see one another, but both parties will pick up on verbal nuances– often subconsciously.Read More
If the program leadership values good communication, then the program staff will follow along.Read More