Lowering the Emotional Temperature
The more you practice consciously lowering your emotional temp, the easier it will be to do the same in a difficult situation.
Read More
Author: C. Scott McMillin
A Case of Drunk Driving
I hate to see drunk driving convictions overturned for procedural errors, because I suspect that eventually, those fatality stats will reverse course and begin to climb again.
Read More
Exercises in Effective Listening
If during the course of a difficult discussion, the conversation happens to touch on any of those areas, expect to react emotionally.
Read More
Who’s Raising the Kids?
“It’s still about pre-natal care,” I recall one (nurse) explaining.
Read More
Listen Up!
Arguing activates people’s natural defenses and brings communication to a halt.
Read More